Shipping + Delivery
We know waiting for something you're excited about is the hardest part.
Every Neves Inked order is carefully prepared in our home studio before beginning its journey to you.
Below you'll find everything you need to know about processing, shipping, tracking, and delivery.
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Processing Times
Orders are carefully created and packed from our home studio.
Please allow 5-7 business days for your order to be processed before it ships.
During new Releases, holidays, or periods of higher order volume, processing may take a little longer. If we ever expect a significant delay, we'll communicate that clearly on our website or by email whenever possible.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Small Batch Production
Every Neves Inked order is prepared in small batches from our home studio.
Unlike large retailers, we don't pull shirts from warehouse shelves. Each order is individually prepared, pressed, inspected, folded, and packaged with care before it begins its journey to you.
Thank you for supporting a small business—it truly means the world.
Shipping Methods + Delivery Timelines
Orders are shipped using the carrier and shipping method selected at checkout.
Shipping estimates begin after your order has completed its 5-7 business day processing period.
Delivery times are estimated by the shipping carrier and may vary due to weather, holidays, or other circumstances outside our control.
While we do everything we can to get your order out quickly, delivery dates cannot be guaranteed once a package has been accepted by the carrier.
Tracking Your Order
As soon as your order ships, you’ll receive an email with your tracking number.
Tracking information may take up to 24–48 hours to begin updating after the shipping label is created.
If your tracking appears stalled for several days, we recommend checking directly with the carrier first. If you still need help, contact us at support@nevesinked.com and we’ll help however we can.
Shipping Addresses
Please double-check your shipping address before completing your order.
If you notice an error before your order has shipped, contact us as soon as possible at support@nevesinked.com. We’ll make every reasonable effort to update the address, but we cannot guarantee changes once an order has entered processing.
Neves Inked is not responsible for orders delivered to an incorrect address provided at checkout.
If a package is returned to us because of an incomplete or incorrect address, we’ll contact you to arrange reshipment. Additional shipping charges may apply.
Lost, Missing or Delayed Packages
Sometimes packages take the scenic route.
If your tracking shows that your package is still in transit but delayed, please allow the carrier a little additional time to complete delivery.
If your package is marked Delivered but you haven’t received it, we recommend:
- Checking around your property, mailbox, parcel locker, or other delivery locations.
- Asking household members or neighbors whether they accepted the package.
- Allowing 24–48 hours, as carriers occasionally mark packages delivered shortly before they actually arrive.
- Contacting the shipping carrier with your tracking number.
If you’ve completed those steps and your package still hasn’t appeared, email support@nevesinked.com and we’ll review the situation with you.
Damaged Packages or Incorrect Order
If your order arrives damaged, defective, or contains the wrong item, please contact us at support@nevesinked.com as soon as possible.
Include your order number and clear photos of the item and packaging so we can make things right.
Please do not discard damaged items or packaging until we’ve had a chance to review your request.
International Shipping
At this time, Neves Inked ships within the United States only.
As our little shop continues to grow, we'd love to welcome customers from around the world. International shipping is something we hope to offer in the future.
Holiday + Release Delays
New Releases are some of the busiest—and most exciting—times in our studio.
During launch periods, holidays, or unexpectedly high order volume, processing may occasionally take a little longer than our standard 5-7 business days.
If that happens, we'll keep you informed through our website and email updates whenever possible.